FAQ

A selection of questions we get the most.

What services do we offer?

We offer a range of postal services. Send postal mail using our online application without the need to visit a post office, from a computer or mobile device.

How can I track my letter?

You can track your letter in real-time via our portal.

What should I do if I can't remember my login ID and password?

You received your login ID and password via email when you created your account. If you can't find your password, you can reset your password from our login page.

Is my data secure with your service?

We take data security very seriously. All your personal information and letters are stored securely using encryption and other security measures to protect your privacy.